Terms & Conditions

Last Updated: 20th November 2025

These Terms & Conditions (“Terms”) govern all use of the Patoq website, online ordering platform, and event registration system. By using our website or purchasing any product or service, you agree to these Terms.

1. Company Details

Name: Patoq Catering Services

Legal structure: Vennootschap Onder Firma (VOF)

KVK-nummer: 97869708

Address: Hendrik Kraemerlaan 13, 3972SP Driebergen-Rijsenburg,
Email: [email protected] 

2. Services Provided

We offer:

  • Corporate catering
  • Private catering
  • Event experiences
  • Gift boxes and curated food products
  • Special seasonal menus and cultural events

Descriptions are indicative; actual presentation may vary based on ingredient availability.

3. Orders & Bookings

A. Confirmation

Orders are confirmed only upon:

  • Successful payment
  • Automatic email confirmation

B. Rejection or Modification

Patoq reserves the right to decline or modify orders in cases of:

  • Ingredient unavailability
  • Operational limitations
  • Safety or health concerns
  • Violations of local laws

Customers will be notified and refunded where applicable.

4. Pricing

  • All prices include VAT unless stated otherwise.
  • Prices may change based on ingredient market rates or seasonal variations.
  • Once paid, the price for a specific order is final.

5. Allergies & Dietary Requirements

Customers are responsible for informing us of allergies.
We cannot guarantee the absence of cross-contamination despite best efforts.

6. Liability

Patoq is not liable for:

  • Personal injuries due to misuse of products
  • Allergic reactions not disclosed in advance
  • Food spoilage due to incorrect storage by client
  • Delays caused by third-party services or external circumstances

Total liability shall not exceed the value of the order or booking.

7. Intellectual Property

All materials, photography, text, logos, and branding are the property of Patoq.
Unauthorised reproduction or distribution is prohibited.

8. Website Use

Users agree not to:

  • Misuse the ordering system
  • Attempt unauthorized access
  • Engage in fraudulent activity
  • Copy or scrape website content

Violation may result in service suspension.

9. Governing Law

These Terms are governed by Dutch law.
Disputes will be handled in courts located in the Netherlands.

10. Amendments

Patoq may update these Terms periodically.
Continuing use of the website indicates acceptance of changes.